HOW DO I GET STARTED The Enrollment Process


The enrollment process

To begin the enrollment process, a new patient intake is scheduled with an intake counselor. The intake department can be reached at: 520 539-2558. This process generally takes about an hour and half where we gather background information, current symptoms and issues, and gather financial information. We accept most major insurance plans, including Cigna, Aetna, United Health Care, Blue Cross & Blue Shield, Tricare West, Banner University Health Plans, and some Medicaid plans. Our intake department will work with each insurance company to obtain authorization for treatment and also provide you with an estimate of out-of-pocket cost. New patients that may need to self-pay for services, our finance department will help you develop a payment plan that will enable you to receive the care you need. We accept Visa, Mastercard, American Express, Discover, FSA and HAS cards, and e-checks.

You can expect to begin working with us quickly as our team finalizes the intake process. During the intake process, we will help you determine what level of care you need and review the various treatment options. Once the intake process is completed, and insurance authorization is obtained, a staff member will contact you to notify you of a start date for group and schedule the first individual appointment.

Patients enrolling in the Eating Disorder programs are required to be medically stable and a note from your healthcare provider is needed before starting treatment with us. Medical clearance can be obtained by having your healthcare provider complete the coordination of care form, which we will provide, or a provider can provide medical clearance in writing via a referral or on letterhead by stating that the patient is medically cleared to participate in treatment. You can bring the documentation at the time of intake or have your healthcare provider send it to: fax  (520) 325-1040, or email:

What to bring to the Intake appointment

  • Current Insurance Card.
  • Driver’s License or other ID.
  • Current medication list with dose and frequency.
  • Medical clearance letter from your healthcare provider for those enrolling in the Eating Disorder program.
  • Custody papers for minors.
  • Any additional documentation from your healthcare provider or therapist that would be beneficial for treatment at our facility. (Not required but nice if you have it).

Request Appointment

For more information please contact our office at: (520) 531-1040 or the Intake department at (520) 539-2558.